Email Question of the Week - How do I add Z-Wave Devices to my Vivint Sky Panel?

Q: Hello I found your list of compatible Z-Wave Devices with my Vivint Sky Panel. Once I buy them how do I go about adding them to my Sky Panel? What type of functionality will I get from it? 

 A: Hello, so I have listed the steps in order to add Z-Wave Devices to your Vivint Sky Panel below. Its DIY friendly and you shouldn't run into too many issues. Just keep in mind if you are having issues pairing its commonly range or the device needs to be factory reset. First try moving device or panel closer to each other 1-2 feet for initial pair and then you can move it back to its home location. If that doesn't work please read this write up on Factory reseting Z-Wave Devices. 

This is for newer Sky Control Users (see below if you have an older system) 

1. Go to your SkyControl panel and tap the menu button in the bottom right corner (three horizontal lines)

2. Tap 'Settings'

3. Enter your master code

4. Tap 'Installer Toolbox'

5. Enter your installer code. If you are not sure what your code is or you are having problems getting into the installer toolbox contact your installer or vivint directly. 

6. Tap 'Z-Wave'

7. Tap 'Add Node'

8. At this point, go to your light switch or z-wave device and make sure it’s plugged in and powered where you want it. If over 25 feet from panel you may need to unscrew panel from wall and pair closer for initial pair. Then activate your Z-Wave device (typically turning on a light switch or pressing the pair button on the back of a door lock). 

9. Return to your panel and make sure that your screen is reading the information for the module you just added. The panel should show 'Device successfully added.' Tap 'Back' and press the Home button. If it’s not there, return to your device and repeat step eight. It can take two-three minutes for your touchscreen panel to download all the device settings and for the device to be fully functional.

For Go!Control Users:

1. Go to your touchscreen panel

2. Choose Services

3. Choose the wrench icon

4. Enter your installer code. If you are not sure what your code is or you are having problems getting into the installer toolbox contact your installer or vivint directly. 

5. Select 'Add Device'

6. At this point, go to your light switch or z-wave device and make sure it’s plugged in and powered where you want it. If over 25 feet from panel you may need to unscrew panel from wall and pair closer for initial pair. Then activate your Z-Wave device (typically turning on a light switch or pressing the pair button on the back of a door lock). 

7. Return to your panel and make sure that your screen is reading the information for the module you just added. The panel should show 'Device successfully added.' Tap 'Back' and press the Home button. If it’s not there, return to your device and repeat step six. It can take two-three minutes for your touchscreen panel to download all the device settings and for the device to be fully functional.